If you are attempting to make a call or a text on your Samsung Galaxy Device and a pop-up screen comes out saying “Not Registered on Network.” Try not to panic; this is a common android problem usually faced on AT&T, Vodafone, Virgin Mobile, T-Mobile, Airtel and Rogers. You would be experiencing this if your UN-updated firmware or phone may be operating on the previous software update. Keep your brains intact. You’ve got a solution for you.

Galaxy Alpha

 

Case 1

It is reported that 52.6% of all the users that were facing this problem were because of Null or Unknown IMEI. It can be eradicated by simply updating the software of your device.

  • Turn on your galaxy device and place the Sim card in it. After that, navigate to the Settings of your phone and scroll down to the extreme bottom. Now, Select Software Update and wait for your device to reboot.
  • You need to update your device via kies on your computer if it says “No Firmware Found” at the time you click Update from Settings.

Case 2

If your device is up-to-date and the problem still prevails then follow the followings steps:

  • Hold the Power and the Home button together to turn off your device. Now, wait for 2 minutes and remove the battery and sim card from the phone. Now is the peculiar task to press the power and home button for 10 consecutive times. Now, for 1-3 minutes, hold the power and home key.
  • Insert your belongings (Sim and battery) back into the device and turn it on. Flip your phone and take out your sim card then place it back again for 5 consecutive times. A message will appear commanding you to restart your phone. Click it!

Case 3

If you are still experiencing this problem, then there must be a fault in your SIM card. Insert another SIM card into your device.

Case 4

The problem may also occur if your SIM card is not placed correctly into the device or the mobile network is not available.

Case 5

Issue with APN Settings:

Go to Settings then click Wireless and Networks. Go to Mobile Network and then Access Point Names. Click on the left button from the home key (which is the menu button) and select New. Now enter the APN settings of your carrier.

T-mobile customer should enter this:

Name: T-Mobile APN: epc.tmobile. com. If you are using a LTE version, use: fast.tmobile. com

Proxy: <leave in=”” blank=””>

Port: <leave in=”” blank=””>

Username: <leave in=”” blank=””>

Password: <leave in=”” blank=””>

Server: <leave in=”” blank=””>

MMSC: http: //mms.msg.eng.t-mobile. com/mms/wapenc

MMS proxy: <leave in=”” blank=””>

MMS port:<leave in=”” blank=””>

MMS protocol: WAP 2.0

MCC: 310

MNC: 260

Authentication type: <not set=””>

APN type: OR Internet+MMS”

AT&T customers should enter this:

“Name: AT&TAPN: wap.cingular

Proxy: <leave in=”” blank=””>

Port: <leave in=”” blank=””>

Username: [email protected] com

Password: cingular1

Server: <leave in=”” blank=””>

MMSC: http://mmsc.cingular. com

MMS proxy: wireless.cingular. com

MMS port: 80

MCC: 310

MNC: 410

Authentication type: <leave in=”” blank=””>

APN type: default,supl,mms OR Internet

APN Protocol: Leave it on the Default one”